We build and run the boring parts of call-center infrastructure, so operators can focus on the calls that pay the bills.
The Voice Solutions began as an internal operations team inside a multi-country BPO. We spent years tuning ViciDial clusters, chasing DID inventory, and taking 3am pages when a SIP trunk misbehaved.
When friends running smaller call centers asked us to do the same for them, the operations team quietly became a company. Today, we run the numbers, the trunks and the dialer stack for teams in the UK, Saudi Arabia, Pakistan, the UAE, Nigeria and beyond.
When you WhatsApp us, an engineer replies. Not a bot, not a first-line filter.
Sales and technical enquiries answered within one business hour on weekdays.
Numbers are yours. Servers you own. Cancel with 30 days notice. Port anywhere.
Every quote is itemised in writing. No opaque bundles, no surprise line items on the first invoice.
Operational teams in the UK, Saudi Arabia and Pakistan. WhatsApp and phone support in the timezone you actually work in.
99.99% platform uptime SLA. We celebrate quiet quarters.
16192 Coastal Highway
Lewes, Delaware 19958
United States
Sales and technical desk
WhatsApp +44 7520 693633
9am to 8pm UTC
24/7 phone helpline
+966 53 261 1931
Arabic and English support
24/7 phone helpline
+92 317 3336560
Urdu and English support
Started inside a multi-country BPO, tuning ViciDial clusters and chasing DID inventory for our own agents.
A friendly BPO asked us to run their platform. We wrote our first proper runbook and never looked back.
Opened operational support in Riyadh to cover Arabic-speaking customers on their working hours.
Karachi operations team added, giving the platform round-the-clock human coverage across three timezones.
Number reach expanded to 90+ countries with a single portal, one contract and one invoice.
Managed dialers, PBX and voice services for teams from 20 to several thousand agents. Same operators still on WhatsApp.
Standards where we can, boring choices where we should. No proprietary lock-in in the customer plane.
A small team of voice engineers with roots in a multi-country BPO. Operator-owned, not investor-owned.
By default in the region closest to the customer. EU-only, Middle East or North America residency on request.
Yes. Portal, invoicing and support can be branded for agencies and MSPs.
Occasionally, mostly voice engineers and NOC. Email careers@thevoicesolutions.com to be added to the list.
Yes. Bespoke Asterisk builds, custom dialplans, unusual carrier integrations. Discovery calls are free.
Tell us your campaign, target markets and agent count. We will design the numbers, trunks and dialer stack, and have you live fast.