Voice, fax, collaboration and a friendly GUI. We install, secure and integrate Issabel with your DIDs, trunks and CRM.
Extensions, ring groups, IVRs, queues and conference rooms out of the box.
T.38 fax to email, per-extension fax boxes.
Instant messaging, presence and shared address book.
Auto-provision Yealink, Grandstream, Poly, Snom and other SIP phones.
CDR, queue stats, call quality reports and cost analysis.
Click-to-call and screen pop for popular CRMs.
Voice, fax and messaging on a single box with a friendly admin.
SIP softphones and WebRTC alongside desk phones on the same PBX.
Selective recording, retention policies and access controls.
We map extensions, IVRs, queues, business hour logic and any integrations. Written spec and fixed build fee delivered within 24 hours.
PBX installed on your server or ours. Dialplan or GUI configured to spec, endpoints auto-provisioned, trunks tuned.
End-to-end tests, dry-run in a maintenance window, then cut-over to production with rollback ready.
You receive a runbook and dialplan document. Optional managed support keeps updates and endpoints healthy.
SIP, RTP, WebRTC and REST all the way down. Bring your own PBX, CRM or workforce tools, or use one we support.
| Version | Issabel 4 (current maintenance line) |
|---|---|
| Base OS | CentOS/Rocky (hardened) |
| Endpoints | Yealink, Grandstream, Polycom, Snom, Cisco (SIP), softphones |
| Storage | Local or object storage |
| SLA | 99.9% platform uptime |
Yes. We provision Yealink, Grandstream, Polycom, Snom, Sangoma and other SIP phones automatically.
Yes. Deploy on your cloud or hardware; we install and hand over credentials.
Yes for managed customers. Standard plans include one-business-hour weekday response.
We test module and system updates on a staging box, then push to production in a scheduled window.
Yes. Click-to-call and screen pop for common CRMs, or custom integration on quote.
Tell us your campaign, target markets and agent count. We will design the numbers, trunks and dialer stack, and have you live fast.